Typical problems

Some typical problems, with which the advisors in your faculty can help you, include:

• Courses are not offered, or do not have a sufficient number of places, or do not correspond to the details provided in the module description (curriculum).
• Seminar places are allocated in a non-transparent, disorganised or possibly unfair manner.
• The workload is based on implausible assumptions or is simply too high.
• Mandatory courses overlap (scheduling conflicts).
• Required coursework and examinations are not clearly described in the module descriptions or are not being corrected within the given period (organisation of examinations).
• Examinations and courses completed abroad are not adequately recognised despite the existence of a "Learning Agreement".
• The course content, as provided in the module description, does not or only partially corresponds to what is actually being taught.

Examples of problems, with which the central Complaints Office can help you, include:

• Mandatory attendance is required for a lecture in a two-subject bachelor's degree programme.
• The workload and/or examinations differ significantly in two subjects which you are simultaneously studying.
• The type of examination or coursework does not correspond to the skills you are expected to acquire as indicated in the module description. For example, the module is supposed to increase your oral competence, but only administers written examinations.
• The skills taught in your programme do not extend beyond the expertise and methodical knowledge pertaining to your discipline.