Help centre

Here you will find instructions on the most common IVV1 offers and services. We endeavour to keep the pages as up-to-date as possible. If you have any suggestions for topics, questions or ideas, please feel free to send them to ivv1@uni-muenster.de or call us on 24611.

You can find an overview of the services offered by IVV1 in the Service section

  • Sciebo

    To set up sciebo, please refer to the CIT instructions. If you would like to install the client on a domain computer, you will find the installation option in the Software Centre.

  • VPN at the university

    Are you working on a computer outside the university network and would like to integrate your network drives or establish a remote connection to your university computer? Then you first need a VPN connection to identify yourself as a member of the University of Münster's IT system.

    Important: In order to increase IT security, the Cisco VPN client was switched to two-factor authentication in January 2023. OTP registration is set up in the IT portal. Important: First create a one-time password generator under ‘One-time passwords (OTP)’ before you switch on two-factor security. Otherwise, you will lock yourself out of the system as far as possible.

  • E-MAIL

    There are various options for processing your business emails. You can find instructions on how to do this on the University of Münster website.