Service: The CIT is responsible for your telephone connection. Flexible options are available for use. If you have any questions, please send us an informal e-mail stating your department, room number and building. (Please note that removals must be applied for at least 14 days in advance to ensure a smooth process).
Target Group: employees University of Münster
Contact:
- Requests, applications and incidents: Contact form
- General: Media and Phone Service
Note: When dialing, call forwarding, etc., it is recommended to ALWAYS enter destination numbers in international format. Examples: University of Münster extension 99999: 492518399999, German cell phone number 0177012345678 : 49177012345678
Unify
Unify IP 35G Quick Guide (PDF) [de]
Unify IP 35G (PDF) [de]
Unify IP 55G Quick Guide (PDF) [de]
Unify IP 55G (PDF) [de]
Unify CP 600 Quick Guide (PDF) [de]
Unify CP 600 (PDF) [de]
Münster University: UNIFY Voicemail
Note: This function must be activated via our Media and Phone Service.
With your UNIFY telephone you forward incoming calls with the number "930" to your voicemail box. If you dial the number "930" and enter your personal PIN, you can make system settings. There are three ways to record, listen to or configure your voicemail:
Voicemail via Unified Communication Webclient (recommended)
Voicemail via Telephone (PDF) [de]
Voicemail via Browser (PDF) [de]
- Set the phone to silent: * - Press the button briefly, this then switches between ringtone and silent. A crossed-out bell appears on the display when the phone is silent.
- Always reject all callers with a suppressed number: This can be requested via our hotline -31111 or by sending a ticket to km@uni-muenster.de.
- Block unwanted callers: This can be requested via our hotline -31111 or by sending a ticket to km@uni-muenster.de. The last caller will be blocked in future by dialling a number combination.
- Too few buttons on the telephone for speed dialling, additional lines, etc.: An additional module can be requested by sending a ticket to km@uni-muenster.de. This will be installed on site a few days later.
- Phone is locked: This happens when the ‘#’ key is pressed too long. This can be unblocked via our hotline -31111. Alternatively, you can request a user device password to unlock the device yourself or make settings.
Configuration for Unify IP 55G
Note: This function must be activated via our Media and Phone Service.
OpenScape Contact Center
The Contact Center offers you a greater range of team functions. It is used for the implementation of hotlines with announcements, time control and telephone agents. Manual for the OpenScape Contact Center (PDF) [de]
Münster University