FAQ (Online trainings)
changed: 05.10.2023
Zoom Course Format
This course is offered as a compact 3 hour event via Zoom conference. The central method of the course is independent practice with the course material using videos. Our instructor introduces the topic and is available during the course as a contact person for questions and assistance. You will practice with software on your own device, so it is important that you have the recommended version of the software needed for the course (see the respective course page).
Format Learnweb course
This course is offered as a flexible, interactive Learnweb course. Over a 5-day period, there is access to introductory video lessons, hands-on practice sessions, and the software via a virtual computer that must be started on the student's own device. The exercises are worked on in individually selected work phases and uploaded to Learnweb.
The course instructor supports the participants via the forum on Learnweb and via a half-hour Q & A session as a Zoom conference. Here, questions can be asked and solutions can be discussed and deepened.
Self-learning course format
This course includes the same course content as the regular online courses, but is not supervised by instructors. Instead, the course is designed to be worked on by you on your own, without supervision. In addition, there are no access restrictions for this course. Again, the course materials are provided via Learnweb. You can enroll yourself in the course at any time; a course key is not required for this. A certificate of attendance is not offered for this course format.
Course registration
In good time before the start of the course program (about one week before), there is the possibility of online registration, to which we refer by circular email to all students. Registration for the courses is free of charge, but binding. It is possible to withdraw from the course online up to 48 hours before the course date.
Access data to materials and Zoom meeting
At the latest on the eve of the booked course date, all registered participants* will receive an e-mail with a link to the training materials, the meeting dates or the Learnweb course. The training materials for the Zoom courses are made available on Learnweb and must be downloaded to the desktop before the course begins. The meeting data is intended only for the registered persons and may not be forwarded to third parties.
Waiting lists
All courses are limited to 20-26 participants* to allow for the greatest possible learning success. If all places are already taken, you can register on a waiting list. If a course place becomes available, it will automatically be given to the first person on the waiting list. The registration is automatic and the person will be informed about it by e-mail.
Course deregistration
In order to give other students the opportunity to move up, we ask that you withdraw from the course in a timely manner. As a timely deregistration from the course, we only accept the online deregistration via "My CIT Software Training", provided that it takes place at least 48 hours before the start of the course. By deregistering, the course place is immediately released for other interested parties. Since all courses are offered on a regular basis, you can participate at a later date. However, you must register again for this. Anyone who fails to deregister and repeatedly fails to show up for course dates will be excluded from using the course program for a period of six months.
Missed courses
As soon as you have missed a course for the third time within 12 months, you will be blocked from course registration. This suspension is then valid for six months and includes not only the exclusion from the course registration but also the deletion from the participant lists of still following courses. We will inform you by e-mail about each missed appointment. You can also view a current overview of missed courses at any time in "My CIT software training". Be sure to use the option to cancel your course online if you cannot attend the appointment! This way you give others the opportunity to move up. We have long waiting lists for most course topics. Therefore, in the interest of fairness, we must exclude those individuals from taking the courses who repeatedly fail to show up for appointments and thus deprive others of the opportunity to participate.
Training materials
Training materials are made available on Learnweb (links to which can be found on the course pages).
Training software for Zoom training
Before starting Zoom training, each participant must install the program to be trained on his/her device. The recommended and approved program version can be found on the course pages. Participation with a laptop or desktop computer is desired. Tablets and cell phones are not suitable. The courses are designed for the Windows operating system. Mac users can participate, but they must make the transfer to their user interface themselves. Due to time constraints, instructors cannot accommodate this.
Training software for Learnweb courses
At the beginning of the Learnweb training, we will provide you with a virtual computer that contains the software and training materials. In addition, you will receive instructions on how to use the virtual computer. This computer will be available to you until one week after the end of the course. It can be used from your own device.
Video conferencing via Zoom
Each participant must ensure that access to the WWUzoom video conferencing platform is guaranteed. You do not need to register with Zoom to participate. However, we do ask that you sign in to the conference with your full name to facilitate attendance verification. A microphone is mandatory for the training, and a webcam is desirable. Here you can find the FAQ about WWUZoom.
Certificates of Attendance
We provide all participants* with a certificate of attendance for download (for a maximum of 24 months) in the personal course management area "My CIT Software Trainings" after the course. The prerequisite for this is that the participant's presence during the entire course is confirmed by the instructor for the online courses. For Learnweb courses, all required assignments must be completed and uploaded.
Credit Points
Participation in software training courses cannot be counted as a course credit.