Telephony

Service: The CIT is responsible for your telephone connection. Flexible options are available for use. If you have any questions, please send us an informal e-mail stating your department, room number and building. (Please note that removals must be applied for at least 14 days in advance to ensure a smooth process).

Target Group: employees (University of Münster & FH Münster)

Contact:
- Requests, applications and incidents: Contact form
- General: Media and Phone Service

Unify IP 35G
© ZIV - N. Krücken
Unify IP 55G
© ZIV - N. Krücken
Unify CP 600
© ZIV - N. Krücken
Polycom IP450
© ZIV - N. Krücken
Polycom IP650
© ZIV - N. Krücken
Manual: Devices (Basic Functions)

Note: When dialing, call forwarding, etc., it is recommended to ALWAYS enter destination numbers in international format. Examples: University of Münster extension 99999: 492518399999, German cell phone number 0177012345678 : 49177012345678

Unify
Unify IP 35G Quick Guide (PDF) [de]
Unify IP 35G (PDF) [de]
Unify IP 55G Quick Guide (PDF) [de]
Unify IP 55G (PDF) [de]
Unify CP 600 Quick Guide (PDF) [de]
Unify CP 600 (PDF) [de]

Polycom
Polycom IP450 (PDF) [de] update 2021
Polycom IP650 (PDF) [de] update 2021
Manual: Voicemail

Münster University: UNIFY Voicemail
Note: This function must be activated via our Media and Phone Service.
With your UNIFY telephone you forward incoming calls with the number "930" to your voicemail box. If you dial the number "930" and enter your personal PIN, you can make system settings. There are three ways to record, listen to or configure your voicemail:

Voicemail via Unified Communication Webclient (recommended)
Voicemail via Telephone (PDF) [de]
Voicemail via Browser (PDF) [de]
Manual: Secretary

Configuration for Unify IP 55G
Note: This function must be activated via our Media and Phone Service.
1 Chief - 1 Secretary (PDF) [de]
1 Chief - 2 Secretaries (PDF) [de]
2 Chiefs - 1 Secretary (PDF) [de]
3 Chiefs - 1 Secretary (PDF) [de]
Manual: Team Functions

Configuration for Unify IP 55G
Note: This function must be activated via our Media and Phone Service.
- Up to 7 team members can be assigned to the telephone keys.
- The keys light up when a team member makes a call.
- Direct calls to team members are possible.
- Calls are acceptable by team members.
OpenScape Contact Center
The Contact Center offers you a greater range of team functions. It is used for the implementation of hotlines with announcements, time control and telephone agents. Manual for the OpenScape Contact Center (PDF) [de]
Manual: Telephone Conference (Telco)

Münster University
- If you already have a VoIP connection (Unified or Polycom phone) and have activated Unified Communication, you can organise telephone conferences yourself. You can find the most important information on this in our manual for telephone conferences with the UC Webclient [de]. If you have any questions, please contact our hotline -31111.