Controlling kooperativer Wertschöpfungsnetzwerke von IT-Dienstleistern

This dissertation presents a concept for networks of IT service providers from a management accounting perspective. Specific attributes of cooperative networks, such as perspectives of interorganizational processes and the life cycle of value networks, and the production of IT services, such as IT service categories, constitute fundamental factors for the development of this concept. Besides, these factors determine goals, tasks and organizational aspects of the management accounting concept. These issues are used to identify appropriate instruments for planning, governing and controlling IT service networks. The practical applicability of these instruments is demonstrated with the help of a fictitious case study.

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https://nbn-resolving.de/urn:nbn:de:hbz:6-86479542153

ISBN
978-3-8405-0015-2

Paperback, 279 pages